Customer support
For help with your account, coaching features, or technical issues:
- Email: support@apextech.coach
- Phone: contact us by email for the fastest response (phone support by appointment)
- In-app: open Account in the APEX dashboard after signing in
Billing & subscriptions
For subscription status, invoices, or cancellation:
- Use the billing portal linked from your Account & Billing page (when signed in)
- Email support@apextech.coach with the account email used at checkout
Refunds are described in our Refund Policy.
Privacy & data requests
To update profile data, request deletion, or ask privacy questions, contact support@apextech.coach. See our Privacy Policy for how we handle fitness and account data.
Legal notices
For terms, compliance, or partnership inquiries related to Apex Fitness policies:
- Email: support@apextech.coach
- Company: Apex Fitness
- Website: https://apextech.coach
Response times
We aim to respond to support and privacy requests within a reasonable timeframe. During early beta, response times may vary.